Featured products

Colors formulated wit women of color in mind!
  • Cookie Unit

    Cookie Unit

    Cookie Unit

    $350.00 USD
    $350.00 USD

ABOUT OUR COMPANY

Hello and welcome! I am Stacy J., the owner of this small business and I’ve struggled with Traction Alopecia for more than two decades. As a result, I would travel nearly 800 miles from Philly to ATL each month for wig installations. I took that journey faithfully because I would not settle for anything less than a realistic look and feel. However, the travel was tiring and expensive! Not to mention I was an OG retired stylist myself. Who would have known that the quest for flawless wig installs would lead me on a unimaginable journey! It became somewhat of an obsession lol. To date, I've taken several master classes from wig making to styling. I've invested in industrial sewing machines, and even traveled to the continent of Asia in pursuit of the best quality hair for the most reasonable prices. Some say it's not surprising that this obsession and many investments jump started this small business. After noticing the girlies would often stop to inquire about WHO DID MY HAIR, even those that don't suffer from Alopecia, I knew HERR HAIR was born and well, the rest is history!

IMPORTANT INFORMATION

RETURNS/EXCHANGES

RETURNS NOT ACCEPTED


EXCHANGES MAY BE ALLOWED IF MERCHANDISE IS RETURNED WITHIN 7 CALENDAR DAYS OF DELIVERY AND ONLY UNDER THE FOLLOWING CONDITIONS:

MERCHANDISE RECEIVED DOES NOT MATCH ITEMIZED RECEIPT AND
o PRODUCTS ARE IN NEW UNUSED CONDITION
o ORIGINAL PACKAGING SEALS ARE NOT BROKEN

ITEMS THAT CANNOT BE EXCHANGED UNDER ANY CIRCUMSTANCES:


CUSTOMIZED PRODUCTS INCLUDING BUT NOT LIMITED TO CUSTOM WIGS AND COLOR TREATED HAIR


HAIR/WIGS THAT HAVE BEEN CUT, WASHED, HEAT/COLORED PROCESSED


USED OR WORN WIG AND EXTENSION HAIR

CUSTOMER WILL BE RESPONSIBLE FOR RETURN SHIPPING FEE FOR ALL EXCHANGES


EXCHANGES ARE PROCESSED AFTER AN INSPECTION OF THE PRODUCT IS COMPLETED 

SHIPPING & ORDER PICK UP

PLEASE READ CAREFULLY:

 

HERR Hair WILL SHIP TO THE ADDRESS PROVIDED AS YOUR BILLING ADDRESS ONLY. WE WILL NOT SHIP TO ALTERNATIVE MAILING ADDRESSES.

 

*ALWAYS CONFIRM YOUR BILLING/MAILING ADDRESS WHEN ORDERING. HERR Hair is NOT RESPONSIBLE FOR ORDERS SHIPPED TO AN INCORRECT ADDRESS PROVIDED ON CUSTOMER ORDER(s). HERR Hair WILL NOT REFUND OR RESHIP CUSTOMER ORDER(s) DUE TO ADDRESS ERRORS BY THE PURCHASER.

PROCESSING 

PLEASE ALLOW 48 HOURS FOR ALL ORDERS TO BE PROCESSED.

 

ORDERS NOT REQUIRING CUSTOMIZATION ARE SHIPPED WITHIN 7 BUSINESS DAYS FROM ORDER PROCESSING.

ORDERS REQUIRING CUSTOMIZATION (CUSTOM UNITS, COLOR CUSTOMIZATION, ETC.)  ARE SHIPPED WITHIN 14-21 DAYS OF ORDER PROCESSING.


AN EMAIL CONFIRMATION WILL BE SENT TO THE PURCHASER IMMEDIATELY FOLLOWING ORDER PLACEMENT WHICH WILL INCLUDE AN ITEMIZED RECEIPT.

ANOTHER EMAIL WILL BE SENT TO THE PURCHASER WITH TRACKING INFORMATION ONCE ORDER SHIPS

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SHIPPING 


ALL ORDERS WITH A VALUE OF $25 OR MORE MUST BE MAILED TO A PHYSICAL ADDRESS AND SIGNED FOR UPON DELIVERY


ORDERS WITH A VALUE LESS THAN $25 WILL BE SENT VIA NON-TRACKABLE GROUND MAIL AND WILL ARRIVE WITHIN TAKE 3-5 BUSINESS DAYS FROM THE SHIPMENT DATE


A $25 RESTOCKING FEE WILL APPLY FOR ALL ORDERS RETURNED TO SENDER FOR UNDELIVERABLE MAIL

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LOCAL PICKUP 


MERCHANDISE CAN BE PICKED UP LOCALLY IN PHILADELPHIA, PA. PROCESSING TIMES AND RETURN/EXCHANGE RULES APPLY


ALL PICKUP ORDERS MUST BE RETRIEVED WITHIN 48 HOURS OF RECEIVING “ORDER READY FOR PICK UP” EMAIL NOTIFICATION